Coonara seeks to foster a safe, supportive, friendly environment which inspires personal confidence and empowerment for individuals. Coonara encourages community participation and is committed to providing opportunities which are relevant and accessible to all.

Coonara became a Registered Training Organisation (RTO) in 1995, and has been the recipient of many awards for its quality and innovative training and delivery of courses. Several trainers have also received multiple awards for excellence in training from State and other training industry bodies.